Privacy Policy for 678bte

When you create a 678bte account, we collect the following information:

• Full legal name as it appears on your government-issued identity document.
• Date of birth, used to verify that you meet the minimum age requirement of 21 years.
• Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna) and postal code.
• Email address and mobile phone number for account communications and security alerts.
• Username and encrypted password credential.

To comply with our Know Your Customer obligations, we collect copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence. We may also request a recent utility bill or bank statement to confirm your current address. This data is processed solely for the purpose of verifying your identity and age before withdrawals are permitted.

When you deposit or withdraw funds, we record transaction details including the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard), transaction amounts in Bangladeshi Taka (BDT), transaction timestamps, and associated reference numbers. We do not store full card numbers — card payment data is tokenised and handled by our PCI-compliant payment partners.

We record a comprehensive log of your activity on the Platform, including games played, bets placed, wagers settled, bonus credits used, session durations, and game outcomes. This data is used for account management, dispute resolution, responsible gaming monitoring, and to improve the quality of our services.

When you access 678bte, our systems automatically collect certain technical data including your IP address, device type and model, operating system and version, browser type and version, referring URL, and pages visited. This data helps us detect fraud, enforce geographic restrictions, optimise performance, and investigate security incidents.

If you contact our support team via email or live chat, we retain records of that correspondence. This includes messages, attachments, and metadata such as the date and time of contact. These records allow us to track ongoing issues and improve our support quality.

678bte processes your personal data only for specific, legitimate purposes. The primary purposes for which we use your data are:

• Account management: creating and maintaining your player account, processing logins, and managing your wallet balance.
• Payment processing: facilitating deposits and withdrawals via your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard).
• Identity verification: conducting KYC checks to verify your age and identity in accordance with our anti-money-laundering obligations.
• Fraud prevention and security: detecting, investigating, and preventing fraudulent activity, account takeovers, and other security threats.
• Responsible gaming: monitoring gameplay patterns to identify signs of problem gambling and to enforce self-exclusion or deposit limits where requested.
• Legal compliance: meeting our obligations under applicable laws, including record-keeping requirements and responding to lawful requests from regulatory or law enforcement authorities.
• Service improvement: analysing aggregated usage data to improve Platform performance, game selection, and user experience.
• Marketing communications: sending you promotional offers, bonus notifications, and tournament announcements — only where you have not opted out of such communications.
• Customer support: responding to your queries, complaints, and dispute submissions.

Cookies are small text files placed on your device when you visit a website. 678bte uses cookies and similar tracking technologies (such as web beacons and local storage objects) to maintain session state, remember your preferences, prevent fraud, and analyse how the Platform is used.

• Strictly necessary cookies: Required for the Platform to function. These cannot be disabled. They include session authentication tokens, CSRF protection tokens, and load balancing identifiers.
• Functional cookies: Remember your preferences such as language settings and display options to provide a more personalised experience.
• Analytics cookies: Collect anonymised data about how users navigate the Platform, which pages are most visited, and where users exit. This data is used solely to improve Platform performance.
• Security cookies: Used to detect and prevent fraudulent login attempts and unusual account activity.

678bte does not use third-party advertising cookies or behavioural tracking cookies for the purpose of targeting you with advertisements on other websites.

You may control cookie behaviour through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling strictly necessary cookies will prevent the Platform from functioning correctly and you will be unable to log in or place bets. Functional and analytics cookies can be disabled without affecting core functionality.

678bte does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited circumstances:

• Payment service providers: We share the minimum data necessary with our payment partners (including bKash, Nagad, Rocket, Upay, and card networks) to process your deposits and withdrawals. These partners operate under their own privacy policies and are bound by strict data security standards.
• Identity verification providers: We may share identity document data with third-party KYC service providers who assist us in verifying player identities. These providers are contractually prohibited from using your data for any purpose other than verification.
• Game content providers: Game studios and live dealer operators whose content is hosted on 678bte may receive session-level data (e.g., game round IDs, bet values) necessary to operate their games. These providers do not receive your personally identifiable registration data.
• Legal and regulatory authorities: We may disclose your personal data when required to do so by law, court order, or at the request of a competent regulatory or law enforcement authority.
• Business transfers: In the event that 678bte undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity. You will be notified of any such change via email or a prominent notice on the Platform.

678bte retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our internal compliance obligations. Specific retention periods include:

• Account and registration data: Retained for the lifetime of your account plus a minimum of five (5) years after account closure, in accordance with standard record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• KYC documents: Retained for a minimum of five (5) years from the date of submission or from the date of account closure, whichever is later.
• Gameplay logs: Retained for a minimum of three (3) years for dispute resolution purposes.
• Support correspondence: Retained for two (2) years from the date of last communication.
• Marketing consent records: Retained until consent is withdrawn, and for one (1) year thereafter as evidence of compliance.

Once the applicable retention period has elapsed, we will securely delete or anonymise your data. In cases where anonymisation is applied, the resulting dataset cannot be traced back to you and is no longer considered personal data.

678bte implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption for all data transmitted between your device and the 678bte Platform.
• Encrypted storage of passwords using industry-standard hashing algorithms — plain-text passwords are never stored.
• Access controls ensuring that only authorised 678bte personnel can access personal data, and only to the extent required for their role.
• Regular security audits and vulnerability assessments of Platform infrastructure.
• Fraud detection systems that monitor account activity in real time and flag anomalous behaviour for investigation.

Despite these measures, no method of electronic transmission or storage is 100% secure. If you believe your 678bte account has been compromised, please contact our support team immediately at [email protected] so that protective action can be taken without delay.

678bte does not knowingly collect personal data from individuals under the age of 21. The Platform is strictly intended for adults aged 21 and above. If we become aware that a player under 21 has registered an account or provided us with personal data, we will take immediate steps to close the account, delete the associated data, and refund any remaining balance in compliance with applicable regulations.

If you are a parent or guardian and believe that a minor in your care has registered on 678bte, please contact us immediately at [email protected] so that we can investigate and take appropriate action promptly.

678bte operates as an offshore platform. As a result, your personal data may be transferred to and stored on servers located outside of Bangladesh. Where such transfers occur, we take reasonable steps to ensure that your data receives a level of protection consistent with the principles set out in this Privacy Policy. This may include entering into data processing agreements with relevant third parties that contain appropriate data protection clauses.

By using the 678bte Platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside of Bangladesh for the purposes described in this policy.

678bte may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. When we make material changes, we will notify registered players by posting a prominent notice on the Platform or by sending an email to the address associated with your account.

The effective date at the top of this page will always reflect when the policy was last revised. We encourage you to review this page periodically. Your continued use of the Platform after any update constitutes your acceptance of the revised policy.